Frequently asked questions

Our partner hospitals are accredited by the China Healthcare Quality Management (CHQM) framework and several hold JCI-equivalent international accreditation. Equipment is comparable to leading Western centers: endovascular suites, hyperbaric oxygen therapy, advanced wound-care dressings. Our specialists have trained internationally and publish in peer-reviewed journals.

Our partner specialists work across vascular surgery, multidisciplinary wound care, infectious disease, and reconstructive surgery. Their focus areas and training are described on our doctor profile pages.

We work with accredited partner centers equipped for advanced diabetic foot care — including endovascular revascularization, negative-pressure wound therapy, and staged reconstructive surgery. We share the specific center relevant to your case during coordination.

Costs depend on wound severity, required procedures, and length of stay. We provide a transparent cost breakdown before you commit to anything — covering inpatient stay, surgical fees, consumables, and our coordination service. Most patients find total all-in costs are 60–80% lower than equivalent private care in the US or UK. We do not charge for initial consultations.

We work with international health insurers and can provide detailed invoices and clinical documentation to support your reimbursement claim. Some international insurance plans cover treatment at accredited facilities abroad. We recommend checking your policy before confirming travel. Self-pay patients receive the same pricing with no markup.

No. You receive an itemized cost estimate before committing, and we tell you if anything changes as your treatment plan is confirmed. Initial consultations are free.

Your dedicated medical coordinator is fully bilingual and accompanies you through every step: hospital consultations, ward rounds, discharge planning, and follow-up calls. All written treatment summaries and discharge notes are provided in English. Many of our senior specialists also communicate directly in English.

One dedicated bilingual medical coordinator manages your case end to end, so you always know who to reach and never have to re-explain your situation.

Yes. Written treatment summaries, imaging reports, and discharge notes are provided in English so you and your local physician can review them.

Most patients travel on a medical or tourist visa. We provide an invitation letter and supporting documentation for your application. Requirements vary by country; confirm the specifics with your local Chinese embassy or consulate.

Length of stay depends on wound severity and the procedures involved — advanced cases often require several weeks. We give you an estimated range after reviewing your records, and update it as your plan is confirmed.

Yes. We help arrange accommodation and local logistics for one accompanying family member so you have support throughout treatment.

Grade 4–5 cases are complex and we won't make promises we can't keep — outcomes depend on vascular supply, infection status, and overall health. What we can offer is an honest specialist review of your imaging and records. In many cases where amputation seemed inevitable, revascularization combined with advanced wound management has achieved limb salvage. We will tell you clearly if your case is not suitable for treatment here.

Depending on your case, care may involve revascularization, multidisciplinary wound care with negative-pressure therapy, osteomyelitis management, or reconstructive surgery. Our treatment pages give educational overviews of each approach.

You leave with a full English discharge summary, and we remain available for follow-up questions. Where helpful, we coordinate with your local physician to support continuity of care.